Self-Service Provisioning Wiki

VoIPnMore Knowledge Base & Device Configuration

Step-by-step instructions to configure softphone apps, provision Yealink & Grandstream IP phones, connect analog adapters, and optimize your network.

Available Tutorials (9)

Most Popular AppEstimated: 3 minsLevel: Beginner

Zoiper Mobile App (iOS & Android)

Turn any iPhone or Android smartphone into a business extension with HD voice and push notifications.

1

Download Zoiper from the App Store or Google Play

Search for 'Zoiper Lite' (Free) or 'Zoiper Pro' on your mobile device and install the app.

2

Retrieve Your VoIPnMore SIP Credentials

Log into your VoIPnMore Customer Portal, go to 'Sub-accounts', and copy your Extension Username and SIP Password.

3

Configure SIP Account in Zoiper

Open Zoiper -> Settings -> Accounts -> Add Account -> Select SIP. Enter the following parameters:

Account Name: VoIPnMore
Domain / Host: sip.voipnmore.com (or toronto.sip.voipnmore.com)
Username: [Your Subaccount, e.g. 291524_user1]
Password: [Your SIP Password]
Caller ID: [Your Business Phone Number]
4

Audio Codecs & Battery Optimization

Under Account Details -> Audio Codecs, ensure u-law (PCMU) and a-law (PCMA) are prioritized at the top.

Pro-Tip: Enable 'Keep-alive' and 'Run in background' in Zoiper so your phone rings even when the screen is locked.
5

Place a Test Call

Dial 4443 on your dialpad. You should hear the VoIPnMore echo test system. Speak into the mic to test your latency and audio quality.

Need personalized onboarding help?
Get Extension Credentials →Open Support Ticket →